What is a MicroTrigger?
DISCOVER MICROTRIGGERS
Subtle, Seemingly Unimportant Communications
01
MicroTriggers are subtle, seemingly unimportant communications that matter a lot to an individual. They can be words, tone or inflection, signals or body language that are transmitted from one person or a group to another.
02
MicroTriggers matter because in order to be an effective leader of diverse employees, you must build relationships at the individual level. One size does not fit all.
03
And while most leaders are effectively addressing the broader, macro diversity issues, many are missing the smaller, more subtle issues that can create real and undue harm in our work relationships, impeding our ability to create deeply engaged, well-functioning, and high-performing teams.
Everyone has a MicroTrigger
For over 20 years, Ivy Planning Group has been conducting research into these subtle behaviors and what is clear is that no one is immune from having a MicroTrigger. What MicroTriggers have in common is they all set off a response in an individual that can negatively impact productivity and engagement in the workplace. That is why being aware of each other's MicroTriggers, as well as the MicroTriggers that we send out to others, will go a long way towards increasing team morale and workplace productivity.
"Unconscious bias helped me to understand that I have preferences. MicroTriggers has taught me how those biases actually show up in my behaviors. Bravo!" - Karen M.
Understanding MicroTriggers Delivers

Productivity Boost
Employee Engagement
Customer
Interactions
Team
Building
DEFINE YOUR ROLE
When a MicroTrigger happens,
what you do depends on your role...


OBSERVER
a person that observes the MicroTrigger
SENDER
the person that sends the MicroTrigger

RECEIVER
the recipient of the MicroTrigger

What would you do?
Imagine a scenario where your manager (the SENDER) enters a meeting and greets everyone in the room (the OBSERVERS),except you (the RECEIVER).
Ivy Planning Group has compiled 58 common MicroTriggers that can have a big impact on our work relationships. By sharing your MicroTriggers, you are signalling to your work colleagues how you define respect and what’s important to you. You are revealing something of your essence, and that is a gift in the workplace, because MicroTriggers will ultimately increase morale and productivity in the workplace.
TESTIMONIAL
"I had become bored with the theory of diversity and inclusion. Too many classes left me asking, 'So what and now what?' This is the most practical training that I have ever attended."
- George M.

